The process is made up of five precisely controlled steps.
- Preparation and temperature profile
Before departure, the desired temperature profile is established in consultation with the customer. The Neele-Vat transport management system (TMS) automatically records these settings. Each trailer is pre-cooled or heated to the correct temperature in advance.
- Collection and handling under controlled conditions
The cargo is loaded in certified pharma zones within the Neele-Vat cross-docks in Rotterdam and Venlo. Strict hygiene and temperature protocols apply here.
- Transport via fixed pharma corridors
Daily departures connect the Netherlands and Belgium with pharmaceutical hubs in Italy:
- Lombardy: Milan, Lodi, Bergamo
- Emilia-Romagna: Bologna, Parma, Modena
- Lazio: Rome and surroundings
Average transit time: 48 to 72 hours, depending on the destination.
During the journey, the temperature is continuously monitored via sensors in the trailer, coupled with GPS monitoring.
- Real-time monitoring and incident management
Each shipment is monitored 24/7 by the Neele-Vat control tower.
- Temperature, route and ETA are visible in real time.
- In case of deviations, driver and customer are contacted immediately.
- All data is stored in a data logger, which generates a digital report upon delivery.
- Delivery and quality reporting
Delivery takes place within the agreed time window at production or distribution sites in Italy. Customers receive a digital Proof of Delivery (POD) including temperature history and time stamp - a requirement for GDP compliance.