The LTL process at Neele-Vat is completely transparent and streamlined:
- Booking and preparation
First, customers submit their shipment digitally via the Neele-Vat customer portal or directly to their transport planner. During this stage, data such as weight, dimensions, loading time and delivery address are recorded.
- Pick-up at the customer's premises
The goods are then picked up at the loading address in the Netherlands or Belgium. In the process, small shipments are often grouped together via pre-collection routes so they can be consolidated efficiently.
- Cross-docking and consolidation
The shipments are then assembled, scanned and checked at the Neele-Vat hubs (Rotterdam, Venlo or Antwerp). Based on destination and delivery date, they are then combined with other LTL shipments bound for Spain.
- Linehaul to Spain
After this, the trailers depart on fixed days towards Spain via main corridors such as Rotterdam-Barcelona, Venlo-Madrid and Antwerp-Valencia. Depending on destination and service level, transit time varies between 48 and 72 hours.
- Distribution and delivery
Once in Spain, goods are transferred to local distribution partners or delivered through Neele-Vat's own network. Deliveries are made within agreed time windows, with digital Proof of Delivery (POD) via eCMR.
- Monitoring and reporting
Customers can track their shipments in real time via track & trace. KPIs such as delivery reliability, CO₂ emissions and damage rate are continuously monitored and reported.
