25-11-2024

Neele-Vat handles your data with care. Not only because of the requirements of the law, but especially because we find it important to safeguard your privacy.

Through this privacy statement we will let you know what personal data we collect when you use our services and use our website, why we collect this data and what we do with it.

Neele-Vat is a global group of companies in the field of global transportation and logistics. To carry out our daily business, Neele-Vat entities regularly exchange data, including personal data. All such transfers take place in accordance with applicable local legislation and the EU General Data Protection Regulation. Neele-Vat has implemented organizational measures to ensure privacy and data security.

If you have any questions that are not answered in this privacy statement, if you have any suggestions or comments about its content, or if you have any complaints about the way we handle your personal data, we would like to hear from you.

To do so, please email privacy@neelevat.com

This privacy statement applies to the Neele-Vat website(s). Neele-Vat is not responsible for the privacy practices of other sites and resources mentioned on our websites.

1. What data do we process?

Neele-Vat processes your personal data because you use our services and/or because you provide this data to us yourself. The data we process may include:

• Name and contact information (such as address, phone number and e-mail address);
• Company information (such as company name, Chamber of Commerce number and VAT number);
• Payment and billing information;
• Data related to your use of our services;
• Correspondence and communication history;
• IP address, browser information (via cookies);
  • When you use the Neele-Vat website, information and data from your computer system may be collected and recorded by us to the extent necessary for the functionality of the website. This is done in accordance with the Cookie Policy, as found at www.neelevat.com. This may include the processing of personal data, such as IP address, access time and other website and browser information.

2. Purposes of processing

We process your data for the following purposes:

• Performing our services, such as logistics and transportation solutions;
• Maintaining customer relationships and communicating with you about our services;
• Handling payments and billing;
• Complying with legal obligations, such as tax laws;
• To improve our services and analyze the use of our website.

3. Principles of processing

We process your personal data on the following legal grounds:

• The execution of an agreement (transportation agreement);
• Meeting legal obligations;
• Justified interest, such as marketing activities or internal analysis;
• Consent, when applicable (e.g., to receive newsletters).

4. Retention period

We do not retain your data for longer than is necessary for the purpose for which it was collected. How long the purpose exists varies depending on the legal basis and the circumstances surrounding it (e.g. terms agreed in a contract with you, validity of consent, legal interest, etc.), countries to which the Services relate (e.g. national accounting requirements, etc.) and what services Neele-Vat provides.

If the processing of your personal data is based on your consent, the personal data will be deleted when you withdraw your consent, unless applicable law requires Neele-Vat to store the personal data longer.

If there is a legal requirement to keep certain data for longer (such as for tax purposes), we will adhere to the legal retention period.

5. Sharing of personal data

Neele-Vat only shares your personal data with third parties if this is necessary for the performance of our services or to comply with a legal obligation. You can think of:

• Suppliers or subcontractors involved in the performance of our services
• Government agencies or regulatory authorities when required

In all cases where we use third parties, we ensure that your data is treated securely and confidentially. We ensure this by entering into a processing agreement with the third party. Neele-Vat will always ensure an adequate level of protection of personal data and ensure that a lawful method for the transfer and disclosure of personal data is implemented, such as EU Standard Contractual Clauses.

Neele-Vat may disclose your personal data to other entities in the Neele-Vat Group if necessary to fulfill its obligations to you.

Further, Neele-Vat may disclose personal information processed in connection with your use of our website(s), your participation in events or receipt of commercial information from Neele-Vat to hosting companies, marketing companies or other providers necessary to provide the Services.

6. Security of your data

We take appropriate technical and organizational measures to protect your personal data from loss, misuse and unauthorized access. For example, we use secure connections and encryption where necessary. Personal data necessary in the performance of daily work is stored with encryption on secure systems. Access to software containing sensitive data is secured with two-step authentication

7. Your rights

You have the right to:

• Access the personal data we process about you;
• Processing your data to have it corrected or deleted;
• Request restriction of data processing;
• Object to the processing of your data;
• Withdraw your consent when processing is based on consent;
• Require transfer of your data to another party;
• File a complaint with the regulator (Personal Data Authority) if you believe we are not handling your data with care

8. Contact

The person responsible for this website is:

Neele-Vat Services B.V.

Seattle Road 13

3195 ND Pernis Rotterdam

Do you have questions about this privacy statement or would you like to exercise your rights? If so, please contact us at:

Privacy Officer
Seattle Road 13

3195 NDor privacy@neelevat.com

Pernis Rotterdam +31 88 996 4481

We reserve the right to make changes to this privacy statement. We therefore advise you to consult this statement regularly so that you are aware of any changes.