Find out how EU VAT laws for distance sales to individuals/e-commerce have changed since July 2021. The Union One-Stop-Shop (OSS) was introduced to simplify VAT reporting and payment for cross-border B2C sales within EU member states. With just one quarterly return in your registration country, you can report and pay VAT for all your cross-border B2C sales within the EU. This saves time and money by eliminating the need for multiple VAT registrations, returns and payments. We also deliver goods to businesses and warehouses like Amazon or Groupon without any problems, where there is no transfer of ownership during delivery.
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Neele-Vat offers OSS registration for EU and non-EU companies, including general tax representation (AFV). We arrange your OSS registration and VAT declaration in the Netherlands. With an Article 23 permit, your goods can be imported from non-EU countries without direct VAT payment and stored in a Dutch warehouse for shipment to your customers.
With a Dutch OSS registration, you can sell from the Netherlands to consumers throughout the EU. Your customers pay VAT according to the rate of their country, and Neele-Vat declares and remits this VAT to the relevant tax authorities.
Note: Sales from warehouses in other EU countries require VAT registration in those countries. B2C sales in the Netherlands, B2B sales and transfers of goods between EU warehouses remain under the regular Dutch VAT return.
Easily sell goods to any European customer with fiscal representation, allowing you to sell without VAT. This offers a perfect solution for your business.
Shipments such as sample shipments, promotional shipments or goods delivered free of charge to a representative can be shipped VAT-free in the Netherlands for a limited period of time.
Make sure you can reclaim VAT on distance sales. This includes importing goods, clearing in the Netherlands and sales to private customers.
IOSS for imports to the EU
Do you sell goods from outside the EU directly to consumers within the EU? If so, you may be able to use the Import One-Stop Shop (IOSS). With this, you do not have to pay VAT when importing. The VAT is charged to the customer and paid when the IOSS declaration is filed. Only shipments up to €150 can be cleared through IOSS. For shipments over €150 or excisable goods, such as alcoholic beverages, you must pay VAT upon importation.
Neele-Vat does not offer IOSS registration or declaration. However, for the import of B2C shipments over €150 through the Netherlands, we can offer AFV with an Article 23 permit. This can be combined with an OSS registration for reporting subsequent sales as described above.
Frequently asked questions about tax representation
What is the OSS scheme and how does it work?
The OSS scheme is a one-stop shop that allows businesses supplying goods and services to consumers in other EU countries to centrally declare and pay the VAT due in their home country. This avoids the need to have VAT registration in each separate EU country
Is it mandatory to register my company for the OSS?
No, participation in the OSS is optional. However, without OSS registration, you may have to meet VAT obligations in each EU country where you supply.
Can I reclaim VAT through the OSS scheme?
No, the OSS scheme is only for declaring VAT due on distance sales within the EU. To reclaim VAT, you must use the appropriate procedures in each EU country
Frequently asked questions about Customs
How does customs clearance work when exporting outside the EU?
When exporting to countries outside the EU, you need to arrange customs clearance so the goods can officially leave the EU. This starts with collecting the correct export documents (such as commercial invoice, packing list and transport documents) and submitting an electronic export declaration to customs. Customs will check the documents (and sometimes physically inspect the shipment), issue an exit confirmation upon approval, and then the shipment can be transported abroad. Good preparation and correct documentation help avoid delays, fines and additional costs. Want to know more? Read the article here.
What does an EORI number mean and when do you need it?
An EORI number is a unique identification number that companies need in order to trade goods in or out of the EU at customs. You need it as soon as you have to complete customs formalities for export, import or transit; without an EORI number, customs cannot process your shipment. Want to know more? Read the article here.
How does Neele-Vat help clients with complex customs procedures?
Neele-Vat helps customers with complex customs procedures by providing expert support and full handling of all necessary formalities. They arrange customs declarations, EORI registration, permits and documentation, communicate with customs on behalf of the customer and ensure that shipments pass through customs smoothly, compliantly and without unnecessary delays, both for import and export. Want to know more? Read the article here.
What are the benefits of customs warehousing?
Customs warehouses offer the advantage that goods can be stored under customs supervision without paying import duties and taxes directly. This allows you to save cash-flow, manage inventory flexibly and handle goods (e.g. import, re-export or processing) only when it is logistically or fiscally convenient. Want to know more? Read the article here.
How does VAT processing work for imports and exports?
For imports, you pay VAT on the imported goods, but this can often be reclaimed in your VAT return; for exports to countries outside the EU, VAT is usually 0%, provided you can prove the correct documents. Good VAT handling prevents unnecessary costs and ensures that you comply with the rules of customs and tax authorities. Want to know more? Read the article here.
What role does Neele-Vat play as a customs broker?
As a customs broker, Neele-Vat takes care of all customs formalities for your shipments, ensuring that goods cross borders smoothly without delays. They make declarations, arrange EORI and permits, communicate with customs and ensure that documents are submitted correctly and on time, for both import and export. As a result, your logistics process runs smoothly and compliantly. Want to know more? Read the article here.
What documents do you need to import into the EU?
For imports into the EU, you usually need the following documents: a Commercial Invoice (with value, incoterms and lots), a Packing List (with contents and weights), a Customs Declaration (submitted electronically), your EORI number and any specific certificates or permits (e.g. phytosanitary or CE certificates). These documents are needed to get the shipment through customs and handle VAT/import duties correctly. Want to know more? Read the article here.
How does customs clearance of goods work?
Clearing goods through customs involves officially notifying and verifying shipments so that they may be imported or exported. This starts with submitting the necessary documents (such as commercial invoice, packing list and customs declaration), after which customs checks them and, if necessary, physically inspects the goods. Once everything is in order, Customs issues a release allowing the goods to be transited, delivered or further exported. Correct and timely declarations prevent delays and extra costs. Want to know more? Read the article here.
What documents are required in air cargo customs?
With air cargo, the following documents are usually required by customs: the Air Waybill (transport document), a commercial invoice with value and HS codes, and a packing list with contents and weights; these form the basis for the electronic customs declaration. Depending on the type of goods, you may also need additional certificates, such as certificates of origin, health or permits for special products (e.g. hazardous substances or vegetable/food items). Want to know more? Read the article here.
What does Authorized Economic Operator (AEO) status mean?
AEO stands for Authorized Economic Operator and is an internationally recognized seal of approval indicating that a company is reliable in its customs and security processes. It means that the company has passed strict compliance, security and administrative requirements and can therefore go through customs faster and with fewer checks on imports and exports. With this, your shipment benefits from faster processing, fewer physical checks and a better reputation in international trade. Want to know more? Read the article here.
How does customs clearance work for dangerous goods?
With dangerous goods, customs clearance involves additional checks and documents on top of the standard declaration. You must classify the shipment correctly and provide the correct data (such as UN number and safety information), submit the electronic customs declaration, and often provide additional permits or declarations. Customs assesses this and may conduct additional inspections; only when everything is correct and declared safe is the shipment released for transport or delivery. Want to know more? Read the article here.
What customs regulations apply to food and pharma?
Food and pharmaceutical products are subject to additional strict rules at customs on top of standard documents such as invoices and packing lists. This means shipments must meet food and product safety standards, correct HS classifications and often require specific certificates, for example, veterinary or phytosanitary declarations for food, and GDP or health certificates for pharmaceutical products. Customs authorities closely monitor these requirements and proper documentation to ensure food safety, product integrity and legal compliance. Want to know more? Read the article here.
What is the difference between import duties and excise taxes?
Import duties are taxes you pay on the value of imported goods as they enter a country, while excise taxes are additional charges on specific products such as alcohol, tobacco and fuel. Import duties are mainly related to trade protection and market access, and excise duties are designed to price consumption of certain goods. Want to know more? Read the article here.
How does customs expertise save time and costs for export companies?
Customs expertise saves time and costs for export companies by eliminating errors, delays and unnecessary inspections. With correct declarations, proper classifications and timely filing, export and import procedures run more smoothly, with less risk of fines, additional inspections or blockages at customs, shortening turnaround time and reducing administrative burdens. Want to know more? Read the article here.
Customs Opportunities
We offer comprehensive support for various customs formalities related to export, import, storage and transit shipments. In addition, we assist you with veterinary inspections and provide advice on specific customs and tax issues. Request your quote now and experience our service for yourself.
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